Privacy policy
Privacy Policy – Orla & Maeve Kildare
Last updated: 03 January 2026
PART 1 – HOW WE USE YOUR INFORMATION
When you make a purchase from Orla & Maeve Kildare, we collect the personal details you provide as part of the buying process, such as your name, address, email address, and payment information.
When you browse our website, we automatically receive certain technical data, including your device’s IP address. This helps us understand your browser type, device, and operating system to improve your experience.
With your permission, we may also send you emails about new arrivals, special offers, and updates.
PART 2 – CONSENT
How do you give consent?
When you provide personal information to complete a transaction, verify payment, place an order, arrange delivery, or request a return, you consent to our collecting and using your information for that specific purpose.
If we request your information for any additional purpose, such as marketing, we will ask for your clear consent or provide the option to decline.
How do you withdraw consent?
If you change your mind, you may withdraw your consent at any time by contacting us at:
You may request that we stop processing, storing, or using your data where applicable.
PART 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
PART 4 – SHOPIFY HOSTING
Our store is hosted on Shopify Inc., which provides the online e commerce platform that enables us to sell our products to you.
Your data is stored securely on Shopify’s protected servers and databases behind a firewall.
Payment Information
If you choose a direct payment method, Shopify encrypts your credit card data in accordance with PCI DSS standards.
Your payment information is stored only as long as necessary to complete your transaction.
All direct payment gateways comply with PCI DSS standards managed by the PCI Security Standards Council, including Visa, Mastercard, American Express, and Discover.
PART 5 – THIRD PARTY SERVICES
Third party providers collect, use, and disclose your information only to the extent necessary to perform services on our behalf.
Some providers, such as payment processors, may operate in different jurisdictions. Your data may therefore be subject to the laws of those countries.
Once you leave our website or are redirected to a third party site or application, this Privacy Policy no longer applies.
Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
Google Analytics
We use Google Analytics to understand website traffic and visitor behaviour in order to improve our store.
PART 6 – SECURITY
We take appropriate technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, or alteration.
Payment details are encrypted using SSL technology and stored securely.
While no online transmission is completely secure, we follow PCI DSS requirements and industry best practices.
PART 7 – COOKIES
Our website uses cookies to improve functionality and user experience. You may disable cookies in your browser settings if you prefer.
Common cookies used by Shopify based stores include:
_session_id stores session information
_shopify_visit tracks visit duration
_shopify_uniq counts unique visits
cart stores shopping cart contents
_secure_session_id secure session token
storefront_digest verifies visitor access
Google PREF cookie tracks visitor behaviour
PART 8 – AGE REQUIREMENT
By using our website, you confirm that you are at least 18 years of age or the legal age of majority in your country, and that you permit any minors under your supervision to use this website.
PART 9 – CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes take effect immediately upon posting on our website.
If significant changes are made, we will notify you so that you are aware of:
What information we collect
How we use it
Under what circumstances it may be disclosed
If Orla & Maeve Kildare is acquired or merged with another company, your information may be transferred to ensure continuity of service.
PART 10 – SMS MARKETING TERMS
By subscribing to SMS notifications from Orla & Maeve Kildare, you agree to receive text messages regarding your orders, including checkout reminders, as well as promotional offers.
Consent to receive SMS marketing is not a condition of purchase.
Your phone number, name, and order information may be shared with our SMS service provider to deliver these messages.
You may unsubscribe at any time by replying STOP to any message or by following the unsubscribe instructions provided.
Message and data rates may apply.
If you require assistance, reply HELP or contact us directly.
QUESTIONS & CONTACT
If you would like to access, correct, update, or delete your personal data, or if you wish to file a complaint, please contact us at: